Clinical Application Specialist — USA

Job Description

 

The Clinical Applications Specialist (CAS) is responsible for product training and application support during web session or hospital on-site sessions. The CAS works very closely with Circle’s Sales Specialists who are charged with developing account relationships and deployment of Circle sales strategies to acquire new hospitals customers or sell additional licenses into our existing base, hospitals or MRI clinics. Additionally, the CAS supports the Sales Specialists who are responsible for deploying corporate resources for solutions selling, to help our customers achieve their CMR, CT or Structural Heart market objectives, through our comprehensive product platforms and service offerings. The Clinical Applications Specialist will support the sales team during the early part of the sales cycle and after the sales closing with product demonstrations, installations and customer follow-up.

 

General Reponsibilities
  • Product training to customers and business partners
  • SHD lead on business-to-business account management, perc. valve companies
  • Pre-sales product demonstrations online, at congresses and on-site at hospitals
  • Establishing and managing customer relationships
  • Supporting educational partnerships with key-opinion leaders and training centers
  • Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field
  • Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customer into power-users, etc.
  • Provide customer feedback to the development team
  • Documentation of all customer contacts via Circle’s CRM platform, SFDC
  • Remote installation and configuration of Circle software, on-site visits as necessary and or in conjunction with Circle’s IT Sales Support team
  • Remote technical support to solve customer questions
Requirements
  • A strong background in cardiac imaging and experience with cardiac MRI, cardiac CT and structural heart post-processing applications
  • Excellent communication skills and ability to teach
  • Pro-active, outgoing personality with excellent communication skills
  • Customer friendly and problem solving oriented, representative and responsible
  • Committed and showing initiative
  • Ability to work both in a team environment and independently
  • Ability to travel ~ 30%
Who We Are

 

Circle Cardiovascular Imaging Inc. develops and sells cardiac post-processing software that allows for the evaluation and analysis of MR and CT images. Available for clinical and research use, the stand-alone software provides full DICOM and PACS connectivity. Circle operates worldwide and its products (cvi42, cmr42, ct42, and report42) have been approved for the Canadian, American, Australian, and European markets. Circle's goal is to contribute to quality in cardiovascular imaging and research, while maximizing the achievable benefit for patients by enabling healthcare providers to accurately and effectively analyze cardiovascular images.

 

How To Apply

 

While we thank all those who apply, please note that we will only be contacting those selected for an interview. No phone calls or unsolicited agency referrals please. Email your resume and cover letter to info@circlecvi.com with the subject "Clinical Application Specialist — USA".

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